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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dennette unknown

November 21, 2025

5  out of  5
rating by Dennette unknown
"Aaron was extremely helpful. He answered all my questions!! He deserves a 10 star review!"
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Gina Jensen

November 13, 2025

5  out of  5
rating by Gina Jensen
"Hannah was wonderful in answering all my questions and ensuring our new car insurance was properly in place! Thank you Hannah!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Branin Cook

November 10, 2025

5  out of  5
rating by Branin Cook
"Always good talking to Hannah, everybody is always nice, polite and helpful"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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nino pom

November 10, 2025

5  out of  5
rating by nino pom
"I really enjoy if I need any thing to be explained to me and a super sweet and kind person. Hannah from State Farm is amazing. She always does me right. I appreciate her looking out for me."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Loretta Weaver

November 10, 2025

5  out of  5
rating by Loretta Weaver
"Aaron Frazier was phenomenal. He was very thorough in explaining the differences between a term and a whole life policy and their benefits. He was patient and answered all of my questions. He is a great agent, he helped me to both policies."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Laurie Cooper

November 4, 2025

5  out of  5
rating by Laurie Cooper
"Called to confirm addition of new driver to policy. Hannah was extremely helpful and was able to help quickly. Great service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Zack Z

November 3, 2025

5  out of  5
rating by Zack Z
"Hannah helped us get my car insured with no problems"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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carolina Lujano

November 3, 2025

2  out of  5
rating by carolina Lujano
"I’ve been with State Farm for a long time. Originally with an agent out of Pittsburg who retired. I he I was there I felt like I could come in and talk about my policies and get results. Now I get someone who’s working from home and distracted when I call. I don’t want to change to another insurance company because of the hassle of starting over but I think I will now. I called recently and said I had some questions about my policy, and the person responded with “okay, about what?” I others the worst tone of voice. That’s not how you respond. Sorry but they need to learn how to talk to people. Definitely switching. So unprofessional."
We responded:
"We appreciate you taking time to leave a review. We’re disappointed to hear that your experience with our insurance services was not up to par. If you’re willing, we’d love to discuss how we can make things right. Please contact us so we can address your concerns."
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Lady blo Blo

September 26, 2025

5  out of  5
rating by Lady blo Blo
". If you’re looking for a top-notch agent who truly cares about his clients, I highly recommend JP at Mark Murray’s office. He takes the time to make sure you fully understand your policy, ensures you’re getting every discount available, and provides outstanding service without ever being pushy. The entire team genuinely cares about their clients, and it shows in every interaction. Five stars without question—if I could give them ten, I would!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jo Blo

September 26, 2025

5  out of  5
rating by Jo Blo
"I finally found an agency who went above and beyond to make sure we had the right policies set up. JP from Mark Murray’s office at State Farm in Oakley is simply the best if you are looking for an agent who cares and will make sure you are getting the best deal . I highly Mark Murray’s office and his entire staff is so friendly!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dave BigBossMan C

September 26, 2025

5  out of  5
rating by Dave BigBossMan C
"I had been searching for the right Insurance agency for my cars and life insurance policy to ensure my family would be protected should anything happen to me. JP went above and beyond—meeting with me multiple times to thoroughly understand my needs and ultimately securing exactly what I was looking for. He was incredibly patient, kind, and professional throughout the process. In addition, every time I call, the staff at Mark Murray’s Oakley office is always warm, helpful, and accommodating. I highly recommend this Mark Murray’s Staye Farm agency , for anyone seeking exceptional service and a staff that really will go the extra mile for you. I highly recommend this agency."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Hunny Rose

September 22, 2025

5  out of  5
rating by Hunny Rose
"Worked with Aaron. GREAT GUY, FULL OF KNOWLEDGE...THANKS FOR A GREAT EXPERIENCE"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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bose odufalu

September 19, 2025

5  out of  5
rating by bose odufalu
"Hannah is always amazing she helped me file a claim with another insurance carrier and every time I come into the office she is always there with a smile."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Taiesha Taprea

September 18, 2025

5  out of  5
rating by Taiesha Taprea
"I had an exceptional experience with Aaron from State Farm. He was not only pleasant and accommodating but also demonstrated extensive knowledge of insurance options. Aaron worked diligently to secure the best possible rate for me, and his professionalism truly set him apart. I highly recommend his services to anyone in need of insurance assistance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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dede stanley

September 12, 2025

5  out of  5
rating by dede stanley
"Thank you to the state farm employee Aaron F. who assisted me in getting life insurance. Aaron was very helpful and knowledgeable,made it very easy with the application. Above and beyond customer service. Thank you for all your help."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Quiana Cosby

September 12, 2025

5  out of  5
rating by Quiana Cosby
"Aaron was great!! Very helpful, he explained everything in detail so I knew exactly what to look forward to!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nathaniel Butler

August 29, 2025

5  out of  5
rating by Nathaniel Butler
"Thank you so much Hannah Visconti is very helpful and understanding plus get the job done keep up the good work"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jon M

August 20, 2025

5  out of  5
rating by Jon M
"Hannah was able to help me out quickly and with great customer service which these days isn’t always the case. Hannah and everyone else I have worked with at this office Has ever been anything but professional and helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amy Townley

July 17, 2025

5  out of  5
rating by Amy Townley
"Hannah made adding a car to my policy so easy! Thank you Hannah"
We responded:
"Amy, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Diana Vereyken

July 11, 2025

1  out of  5
rating by Diana Vereyken
"I have been with State Farm for over 30 years I was transferred from Ed Bright in San Carlos who was amazing. Now with the office of Mark Murray having the worst experiences with insurance of my life. I asked for certain coverages dropped which were not dropped for years. And I was charged for over a year for a renters policy which I was told was invalid after an administrative problem with the unit number. I was T-Boned by another State Farm Driver on Delta Road in an SUV that had 3 small children in the back all in safety seats on July 3rd last year. It totalled my car, I lost my job, I neeeed surgery and have been nothing but pushed aside by the Sales compartmentalized unit of State Farm and I am probably one of the most dissatisfied State Farm insured persons this century. I am waiting to get documents from my military parents service records to change insurance as my sister has. The person who T-boned was given a standard form from her State Farm Agent that she and her husband or father signed stating they have no assets. It was further endorsed by a State Farm employee. However, it would require an asset search for him to validate such a document which was forwarded to the attorney I hired. State Farm has colluded with the attorney firm for gain. Is this how all insurances operate because it seems to be a big scam."
We responded:
"hank you for sharing your experience. I’m truly sorry to hear about the difficulties and frustrations you’ve faced with your insurance coverage and claims, especially given the serious circumstances of your accident and personal challenges. It’s important that you feel supported and fairly treated by your insurance provider. Additionally, since you’ve involved an attorney, continuing to work closely with them to ensure a thorough investigation and fair resolution is crucial. Insurance claims and disputes can be complex, and while many companies strive to act ethically, unfortunately, issues do arise. If you believe there has been wrongdoing or collusion, you might also consider filing a complaint with your state’s insurance regulator or department of insurance, which can investigate such matters. Your situation sounds very challenging, and I hope you receive the support and resolution you deserve soon. If you need assistance finding resources or contacts, please let me know."
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Jeff Morss

July 10, 2025

5  out of  5
rating by Jeff Morss
"Hannah is the most responsive and prompt agent I've ever worked with. Thank you Hannah for everything"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alex Navarro

July 9, 2025

5  out of  5
rating by Alex Navarro
"I've been with State Farm for a few years now (2 vehicles and homeowners insurance) and have had such a great experience with Mark Murray's staff. Hannah has been a huge help to me in recent months with my policies as I navigate a separation with my estranged wife and arrange all the logistics that come with those changes. Any time I had a random question about anything and every time I called their office, Hannah was there to help answer all my questions and made sure to make necessary changes when I asked for them. She was very professional, understanding, patient, and kind. I feel very confident calling Mark Murray's office for all my insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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christy valdez

July 6, 2025

5  out of  5
rating by christy valdez
"Thank you to Paula for referring me to Aaron for my life insurance! Everyone is supper helpful and kind."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Eric Gonzalez

July 6, 2025

5  out of  5
rating by Eric Gonzalez
"Paula was an absolute angel to work with. Simplified everything and made the process very easy, Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jhon Almazan

July 5, 2025

5  out of  5
rating by Jhon Almazan
"I recently got a car insurance quote from Paula and was honestly surprised by how easy and stress-free the whole process was. The person I spoke with was super patient, explained everything clearly, and didn’t make me feel rushed or pressured into anything. The quote itself was fair—better than I expected, actually—and it covered exactly what I needed without a ton of confusing extras. It really felt like they cared about finding the right fit for me, not just trying to sell a policy. I walked away feeling confident and taken care of. Highly recommend giving them a try if you want something straightforward and honest!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"